This Privacy Policy explains exactly what personal information 22atm collects when you use the platform, how that information is used, how your PKR transactions are kept secure and what choices you have over your own data.
These are the core promises behind the 22atm privacy policy — plain, clear and designed with Pakistan players in mind.
22atm does not sell, rent or trade your personal information to third-party marketers. Your name, contact details and PKR transaction history stay within the platform's secure infrastructure and are not passed to advertisers.
Every PKR deposit and withdrawal — whether through JazzCash, Easypaisa, Raast or bank transfer — is processed over encrypted connections. Your payment details are handled securely and are never stored in plain text on 22atm's servers.
You have the right to request access to the personal data 22atm holds about you, to ask for corrections and to request deletion under applicable conditions. These requests can be submitted through the live chat support team.
22atm only collects information that is genuinely necessary to operate your account, process PKR payments and comply with platform security requirements. We do not collect data beyond what is needed for these specific purposes.
The 22atm Android app does not access your contacts, messages, camera or other device features beyond what is needed for gameplay and account access. App permissions are limited to the minimum required for the platform to function correctly.
22atm will only send promotional communications to players who have opted in to receive them. You can update your notification preferences at any time from within your account settings or by contacting the support team directly.
Also read our full platform rules
Terms & ConditionsThis Privacy Policy applies to all players who use the 22atm website and the 22atm Android app. It covers the personal information collected when you register an account, make PKR deposits or withdrawals, play games and interact with the platform in any way.
22atm is committed to handling your personal information with care and transparency. This policy is written in plain English so that players in Pakistan can clearly understand what data is collected, why it is collected and how it is managed. If you have questions that are not answered here, the support team is available 24/7 via live chat.
By registering an account on 22atm or continuing to use the platform after this policy has been updated, you acknowledge that you have read and understood its contents. This Privacy Policy should be read alongside the Terms and Conditions.
This policy applies to all users of the 22atm platform regardless of whether they access it through a browser on their phone, a desktop device or the 22atm Android app.
22atm collects personal information in three ways: information you provide directly when registering and using your account, information generated automatically as you use the platform and information received from payment providers when you make PKR transactions.
When you make a PKR deposit or withdrawal through JazzCash, Easypaisa, Raast or a bank transfer, 22atm receives a transaction confirmation from the payment provider. This includes the transaction reference number, amount and method used. Full payment credentials such as PINs, card numbers or wallet passwords are never transmitted to or stored by 22atm.
22atm never stores your JazzCash, Easypaisa or bank account passwords. Payment authentication happens entirely within the respective payment provider's own secure environment.
22atm does not collect your contacts list, SMS messages, call history, camera images or microphone data. These device features are not accessed by the platform or the 22atm app under any circumstances.
The personal information collected by 22atm is used strictly for the following purposes:
| Purpose | Data Used | Why It's Necessary |
|---|---|---|
| Account operation | Name, email, mobile number | To create, maintain and secure your 22atm account |
| PKR payment processing | Payment method, transaction references | To process deposits and withdrawals accurately |
| Identity verification | ID documents, date of birth | To confirm player age and prevent fraud |
| Platform security | IP address, device data, session logs | To detect and prevent fraud, abuse and unauthorised access |
| Customer support | Support chat history, account details | To respond to queries and resolve account issues |
| Platform improvement | Aggregated usage and session data | To improve game performance and user experience |
| Promotional communications | Email, mobile number (opt-in only) | To send bonuses and promotions to players who have opted in |
22atm does not use your personal information for purposes beyond those listed above without your explicit consent. Your data is never used for automated decision-making that would have a significant negative impact on your account without human review.
All monetary transactions on 22atm are conducted exclusively in PKR. The platform supports JazzCash, Easypaisa, Raast, standard bank transfers and compatible mobile wallets. When you initiate a deposit or withdrawal, your payment is processed directly through the respective provider's secure gateway.
22atm retains a record of the transaction amount, date, time, payment method type and transaction reference number for each PKR deposit and withdrawal associated with your account. This record is necessary for account management, dispute resolution and fraud prevention.
22atm does not store full bank account numbers, JazzCash wallet PINs, Easypaisa authentication codes, card numbers, CVV codes or any other sensitive payment authentication credentials. These are handled entirely within the payment provider's own secure systems and are never passed to 22atm.
Before processing PKR withdrawals above certain thresholds, 22atm may require identity verification. Documents submitted for this purpose are stored securely, used only for verification and are not shared with third parties outside of fraud prevention or legal compliance requirements.
All data transmitted between your device and the 22atm platform — including payment-related data — is protected using industry-standard encryption. Never share your account password or payment PINs with anyone, including individuals claiming to be from 22atm support.
22atm does not sell, rent or share your personal information with third-party marketers or advertisers. Your data may be shared with third parties only in the following limited circumstances:
When you make a PKR deposit or withdrawal, the necessary transaction details are shared with the relevant payment provider — JazzCash, Easypaisa, Raast or your bank — solely to complete that transaction. These providers operate under their own privacy policies and security standards.
Some games on the 22atm platform are powered by third-party game studios. These providers may receive a session token and game result data necessary to operate the game. They do not receive your name, contact details or PKR balance information.
22atm may share account and transaction data with fraud prevention services to protect the platform and its players from abuse, money laundering and identity fraud. This is done on a need-to-know basis and only to the extent necessary for the specific security purpose.
If 22atm is required to disclose personal data by applicable law or in response to a formal legal request, we will comply to the extent required. Where permitted, we will notify affected users of such a request before disclosing their information.
Outside of the specific circumstances listed above, your personal information stays within 22atm's secure systems. It is not shared with advertisers, data brokers or any other commercial third parties.
22atm uses cookies and similar browser storage technologies to keep the platform working correctly and to improve your experience as a player. Cookies are small text files placed on your device when you visit the site.
These cookies are required for the platform to function. They maintain your login session so you do not need to log in again on every page, remember your account preferences and help protect the platform against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
22atm uses anonymised analytics data to understand how players navigate the platform, which games are most popular and where technical issues occur. This data is aggregated and does not identify individual players by name or contact details.
These remember settings such as your chosen language preference and notification settings so the platform feels consistent each time you return.
You can manage or clear cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to stay logged in and use core platform features. On the 22atm Android app, session data is managed within the app's own storage rather than browser cookies.
22atm retains your personal information for as long as your account is active and for a reasonable period thereafter to comply with security, fraud prevention and dispute resolution requirements.
Where data is no longer required for any of these purposes, it is either securely deleted from 22atm's systems or anonymised so that it can no longer be linked to an individual player.
22atm takes the security of your personal data seriously and applies appropriate technical and organisational measures to protect it against unauthorised access, loss or misuse.
The security of your account also depends on your own practices. You are responsible for keeping your login credentials confidential. Do not share your password or any OTP codes you receive with anyone — including people claiming to be 22atm support staff. 22atm support will never ask you for your password.
If you believe your account has been accessed without your authorisation, contact the 22atm support team immediately via live chat so we can help secure your account.
Stay Alert: Be cautious of phishing attempts. 22atm will never contact you asking for your password, full payment PIN or OTP via WhatsApp, SMS or social media. Always access the platform through the official 22atm website or app only.
As a 22atm player, you have the following rights regarding the personal information held about you:
To exercise any of these rights, contact the 22atm support team via live chat. Requests will be reviewed and responded to within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure your data is not disclosed to someone other than the account holder.
The 22atm platform is strictly for adults aged 18 and above. 22atm does not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal information, that account will be closed immediately and any associated data will be deleted in accordance with this policy.
Parents and guardians in Pakistan are encouraged to use device-level parental controls and to have open conversations with young people about responsible internet use and the age restrictions that apply to online gaming platforms. If you believe a minor has accessed the 22atm platform, please contact support immediately so the matter can be addressed without delay.
22atm may update this Privacy Policy from time to time to reflect changes in how the platform operates, new features that affect data collection or updates to security practices. When changes are made, the revised policy will be published on this page with an updated "Last updated" date.
For significant changes that materially affect how your personal data is used, 22atm will make reasonable efforts to notify registered players through in-platform notifications or via their registered contact details before the changes take effect.
Continuing to use the 22atm platform after an updated Privacy Policy has been published means you accept the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to request account closure.
We recommend checking this page periodically to stay informed about how 22atm protects your personal data. The date at the top of this page always reflects when the policy was most recently reviewed.
If you have any questions about this Privacy Policy, want to exercise any of your data rights or have concerns about how your personal information is being handled, please get in touch with the 22atm support team. We are available 24 hours a day, seven days a week via live chat on the platform.
You can also reach us by email — our support address is shown in the footer of this page. When contacting us about a privacy matter, please include your registered account details so we can identify your account and respond as quickly as possible.
For questions about responsible gaming tools and self-exclusion options, visit the Responsible Gaming page. For general platform questions, the FAQ page covers the topics Pakistan players ask about most often.
Live chat is the fastest way to get a response. Our team typically replies within minutes and can handle privacy requests, data corrections and account security concerns in plain, clear English.
Play Responsibly. 22atm is for adults aged 18 and over only. Set a PKR budget before every session and never gamble with money you cannot afford to lose. Self-exclusion and deposit limit tools are available in your account settings. Visit our Responsible Gaming page for more guidance.